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Elsevier
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Usage reports

Usage metrics can be used alongside other indicators to understand the value of digital resources. Elsevier supplies customers with usage reports for most of their products. Several of Elsevier’s products supply customers with COUNTER-compliant usage reports.

COUNTER-compliant usage reports for ScienceDirect, Scopus, Engineering Village, and ClinicalKey can be accessed via Elsevier Product Insights for Customers (E-PIC)(opens in new tab/window) and SUSHI(opens in new tab/window).

For more detailed support, please read this guide(opens in new tab/window) (PDF, 1.45 MB)

Note: Important changes to how to access your COUNTER reports

  • Your COUNTER COP5 reports have moved from the Admin Tool to E-PIC

    To simplify the access to our customer reporting we have selected E-PIC to become the central location for downloading usage reports and SUSHI for automated API delivery. You can now use E-PIC for downloading COP5 usage reports. COP4, COP5 and supplemental usage reports will continue to be available in the AdminTool until 2nd April 2022. Beyond COUNTER reports, E-PIC provides an extensive set of insights for your institution. As a next step, please access E-PIC(opens in new tab/window) and familiarize yourself with the reports and insights provided by the tool. The AdminTool will remain the application for account administration.

  • COUNTER COP4 reports are being retired from 2nd April 2022

    In January 2019, COUNTER updated its code of practice from COP4 to COP5(opens in new tab/window). The time has come to close the chapter on COP4 reporting. From 2nd April 2022 we will retire COP4 reports from the Admin Tool and SUSHI. ClinicalKey COUNTER4 reports are not being retired and are still available. They will continue to be sent monthly via email if a customer is subscribed to receive them.

Please contact your Elsevier account manager and customer consultants if you have any questions or feedback on this development. You can also find more information in the COP5 and supplementary reports FAQs section.

Admin Tool

The admin tool is the application for account administration. To request administrator rights or to identify your administrator(s) please follow the directions on the Admin Tool page(opens in new tab/window).

Note: From 2nd April 2022 we will retire COP4 reports from the Admin Tool.

Elsevier Product Insights for Customers (E-PIC) - Institutional insights dashboard

Elsevier Product Insights for Customers (E-PIC)(opens in new tab/window) offers you a free and unique view on your institution's engagement with research content and tools and is the central location for downloading usage reports. The dashboard can also help you explore gaps in your portfolio, gain information to promote adoption of tools and find out where your institution is trending.

You can use E-PIC for downloading COP5 usage reports.

The E-PIC dashboard can be accessed by administrative account holders using their normal Admin Tool login details. Watch this video tutorial(opens in new tab/window) on how to sign up.

If you have questions or need technical support for E-PIC, please visit the support hub(opens in new tab/window).

COUNTER reports

COUNTER(opens in new tab/window) is an international initiative serving librarians, publishers and intermediaries by setting standards that facilitate the recording and reporting of online usage statistics in a consistent, credible and comparable way. Elsevier is an active participant in COUNTER.

COUNTER offers reports in different categories; Elsevier offers a subset of COUNTER reports which are listed below. Different products offer different reports; for details, please refer to the "Products" section of this page.

COUNTER Code of Practice, Release 5

COUNTER Code of Practice, Release 5 (COP5) is an initiative that Elsevier has partnered on with COUNTER, alongside other publishers, librarians and vendors, to improve the clarity, consistency and comparability of usage reporting.

Elsevier has been working hard to implement the reporting changes under COP5, and they are available in your customer reports from January 2019.

You can access detailed information and helpful guides on the COUNTER COP5 metrics by visiting the COUNTER website(opens in new tab/window). COUNTER has also published some friendly user guides(opens in new tab/window)

COUNTER 5 widget is now available in E-PIC for customers

COUNTER 5 reporting is now also available in Elsevier Product Insights for Customers (E-PIC)(opens in new tab/window) for all customers that have access to E-PIC.  You can find the widget in the Manage Research Tools tab and in the “All widgets” views. This widget is not yet available for consortia (superaccounts), since authentication at superaccount level is not available for E-PIC yet.

The COUNTER 5 reporting tool is the same widget that has been supplying the COUNTER reports through the Admin Tool since January 2019. The COUNTER reports will remain available in the Admin Tool until 2nd April 2022.

Please contact support hub(opens in new tab/window) if you need/want access to E-PIC or if you have any questions regarding this subject.

Title reports

  • TR – Title Master Report

  • TR_J1 – Journal Requests (Excluding OA_Gold)

  • TR_J2 – Journal Access Denied

  • TR_J3 – Journal Usage by Access Type

  • TR_J4 – Journal Requests by YOP (Excluding OA_Gold)

  • TR_B1 – Book Requests (Excluding OA_Gold)

  • TR_B2 – Book Access Denied

  • TR_B3 – Book Usage by Access Type

Platform reports

  • PR – Platform Master Report

  • PR_P1 – Platform Usage

Database report

  • DR – Database Master Report

  • DR_D1 – Database Search and Item Usage

Frequently Asked Questions about COUNTER Code of Practice, Release 5 and Supplementary Reports

SUSHI

SUSHI(opens in new tab/window) (Standardized Usage Statistics Harvesting Initiative) is an automated data exchange protocol and has been established as ANSI/NISO Z39.93-2014 standard(opens in new tab/window) for API support of COUNTER compliant usage statistics. Elsevier supports reports for ScienceDirect, Scopus and Engineering Village.

To activate SUSHI services and reports from Elsevier, please complete the application form(opens in new tab/window) (DOCX, 0.09 MB). Elsevier currently supports COP4 and COP5 compliant SUSHI.

SUSHI COP4 provides Soap/XML API support for COUNTER COP4 usage statistics and reports. Please refer to the COP4 User guide for SUSHI(opens in new tab/window) (PDF, 3.85 MB) for more information about this version.

SUSHI COP5 API provides restful API support in JSON format for COUNTER COP5 usage statistics and reports. For COUNTER specific information, please refer to the section about COP5 SUSHI(opens in new tab/window) on the COUNTER website. Interactive examples of the SUSHI COP5 API and supported methods can be found on COUNTER_SUSHI5_0 API swagger (opens in new tab/window) web page.

The SUSHI section(opens in new tab/window) on the Elsevier Developers page(opens in new tab/window) provides more specific information about Elsevier SUSHI COP5 and how to obtain Elsevier SUSHI COP5 support.

Note: From 2nd April 2022 we will retire COP4 reports from SUSHI.

Products

COUNTER-compliant usage reports for ScienceDirect, Scopus and Engineering Village can be accessed via Elsevier Product Insights for Customers (E-PIC)(opens in new tab/window), and SUSHI(opens in new tab/window).

ScienceDirect reports

ScienceDirect offers COUNTER-compliant reports  on content use. These reports include all available title reports: TR, TR_J1-TR_J4, TR_B1-TR_B3. In addition, the platform reports PR and PR_P1 are supplied. With a license to ScienceDirect, users are also able to access the full text of their entitled journals via journal branded websites (e.g. www.Cell.com(opens in new tab/window)www.TheLancet.com(opens in new tab/window)) and through APIs. Usage via these routes is included in the reports as the platform ScienceDirect licensed content.

In addition to the COUNTER compliant reports, ScienceDirect offers supplementary reports providing additional insights.

ScienceDirect COUNTER and supplementary report descriptions and information(opens in new tab/window) (PDF, 1.45 MB)

Scopus reports

Scopus is the largest abstract and citation database of peer-reviewed literature: scientific journals, books and conference proceedings. Scopus offers the COUNTER-compliant usage reports PR, PR_P1, DR and DR_D1 as well as additional usage reports that show insights on  usage of specific product features.Scopus COUNTER and non-COUNTER report descriptions and information(opens in new tab/window) (PDF, 1.46 MB)

Engineering Village reports

Engineering Village takes engineering research to the next level with a comprehensive database that includes the most authoritative engineering resources available to answer today’s most timely questions - from theoretical to applied, and basic to complex.

Engineering Village offers the COUNTER-complaint usage reports PR, PR_P1, DR and DR_D1 as well as additional usage reports that show insights on the usage of specific product features.

Engineering Village COUNTER and supplementary report descriptions and information(opens in new tab/window) (PDF, 1.03 MB)

ClinicalKey reports

ClinicalKey provides standardized medical knowledge to support healthcare professionals and students with the latest evidence across specialties in a variety of formats.

Clinical Key offers COUNTER-compliant reports  on content use. These reports include the following title reports: TR, TR_J1,TR_J3,TR_J4, TR_B1 and TR_B3. In addition, the platform reports PR and PR_P1 are supplied.

ClinicalKey COUNTER report descriptions and information(opens in new tab/window) (PDF, 0.17 MB)